Disclaimer & Legals
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The information provided by Life Coach Freedom (“Life Coach Freedom”, “LCF” “Company”, “we”, “our”, “us”) on lifecoachfreedom.com (the “Website”) is for general informational purposes only. All information on the website is provided in good faith. However, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. Under no circumstances shall we have any liability to you for any loss or damage of any kind incurred because of the use of the website or reliance on any information provided on the website. Your use of the website and your reliance on any information on it is solely at your own risk.
The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties or links to websites and features. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the site or any website or feature linked in any banner or other advertising. We will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products and services.
The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume that all users will have the same experiences. Your individual results may vary. The testimonials on our website are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the website verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity, where the full testimonial contained extraneous information not relevant to the public. The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions.
Errors and Omissions
While we have made every attempt to ensure that the information contained in this website has been obtained from reliable sources, LCF is not responsible for any errors or omissions or the results obtained from the use of this information. All information in the website is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose. In no event will LCF, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages.
This Site may include content from guest contributors and any views or opinions expressed in such posts are personal and do not represent those of LCF or any of its staff or affiliates unless explicitly stated.
Logos and Trademarks
All logos and trademarks of third parties referenced on lifecoachfreedom.com are the trademarks and logos of their respective owners. Any inclusion of such trademarks or logos does not imply or constitute any approval, endorsement, or sponsorship of LCF by such owners.
Terms & Conditions
These terms and conditions (“Terms”) govern your use of the digital products and resources (“Products”) offered on Life Coach Freedom www.lifecoachfreedom.com operated by Rivmedia Pty Ltd (“Company,” “we,” “us,” or “our”). By purchasing and accessing any Product from our Website, you agree to abide by these Terms.
Please read these Terms carefully before making a purchase. If you do not agree with these Terms, you must refrain from using the Website and purchasing our Products.
Website Development & Website Support Services
For website development projects and website support services, separate agreements and terms will apply. These additional agreements will outline the specific terms, conditions, and requirements for such projects. It is your responsibility to review and adhere to these separate agreements also when engaging in these services with LFC. In case of any conflict between these general Terms and the terms of a specific website development project agreement, the terms of the specific agreement shall prevail.
License and Use
Our products are intended for individual use, granted through a single user license. This means they are meant for the exclusive use of one person and may not be shared, redistributed, or used by multiple individuals.
Usage Guidelines for Our Products
Permissible Use. You are permitted to:
- Customize and rebrand our tools and products as instructed, to cater to your prospects, clients in one-on-one coaching, participants in group coaching, and attendees of workshops.
- Utilize our tools within coaching sessions, workshops, or client interactions. This includes integrating our products as client assignments, workshop materials, or session content.
- Reproduce, store, electronically copy, or use our products for the purposes outlined above. This includes printing or emailing our products directly to your prospects, one-on-one clients, participants in group coaching, and workshop attendees.
- In the case of social media designs: Apply branding and post your acquired Social Media Designs on online platforms, including Social Media and your website (such as in blog posts).
Prohibited Actions. You are NOT permitted to:
- Directly or indirectly resell our products, whether in part or as a whole. Specifically, reselling constitutes any situation where you are not directly involved in coaching or engaging with the client in a meaningful manner. This includes using our tools within books, ebooks, or online coaching programs where your interaction with the client is automated.
- Distribute our products for free or make them available online as complimentary resources. This includes but is not limited to, placing our tools on your website, third-party websites or applications, private members’ areas on your website, sharing our tools on social media, offering our tools as incentives for newsletter sign-ups, incorporating our tools as bonuses or gifts within blog posts, products, or other marketing endeavours.
- Additionally, including our tools in a compilation of free resources for your clients is not permitted.
- In the case of Social Media Designs: While you may share your purchased Social Media Designs on Social Media platforms and your website, you are prohibited from reselling or distributing them for free.
All intellectual property rights, including copyrights, trademarks, and other proprietary rights related to the Products, remain the sole property of the Company or its licensors.
You agree not to infringe upon or use the Company’s intellectual property in any way that is unauthorized or contrary to these Terms.
You agree to pay the specified price for the Products as listed on the Website at the time of purchase. Payment methods accepted are those specified on the Website.
All prices are in [Currency] and are inclusive of any applicable taxes unless otherwise stated.
Refund Policy: 7-Day Money-Back Guarantee for Coaching Tools & Resources
We appreciate your trust in Life Coach Freedom and stand by the quality of our digital products. We are confident that our offerings will meet and exceed your expectations. However, we understand that situations may arise where a refund is necessary.
Conditions for Refund Eligibility:
7-Day Window: You are eligible for a refund within 7 days of your initial purchase. Refunds will not be granted more than 7 days following the date of purchase. After day 7, all payments are 100% non-refundable.
Brief Explanation Required: In order to process your refund, we kindly ask you to provide a brief explanation as to why you were not satisfied with the product. This explanation should include specific details demonstrating that you have engaged with and utilized the product. This ensures that our refund policy is fair and is not exploited. Our team will review your request and may follow up with additional questions for verification purposes.
Contact Customer Support: To initiate the refund process, please contact us. Include your order number, a concise explanation of your dissatisfaction, and any relevant details about your product usage.
If you encounter issues with accessing or using a Product, please contact our customer support within 7 days of purchase. We will work with you to resolve the issue.
How Refunds Are Processed
Once your request is reviewed, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within a reasonable timeframe. We reserve the right to deny refunds if the provided explanation does not demonstrate a genuine effort to use the product.
We do not control the payment processor and will not be able to expedite any refunds. They are generally processed within 2-5 business days. If you receive a refund, that shall immediately terminate all licenses, materials and/or resources granted to you. You shall immediately cease using the material and destroy all copies of the information and materials provided.
By purchasing our digital products, you agree to abide by this refund policy.
LFC reserves the right to terminate your license to use the Products if you breach any of these Terms.
Upon termination, you must cease using the Products, delete all copies, and confirm in writing to the Company that you have complied with this requirement.
Disclaimer of Warranties
The Products are provided “as is” without any warranties, whether express or implied. The Company disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
The Company shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Products.
LFC reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review the Terms periodically.
These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.
If you have any questions or concerns about these Terms, please contact us.
By making a purchase on our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Website Development Agreement
Modification & Variation of this Agreement
We may, from time to time and at any time without notice to you, modify this Agreement. You agree that we have the right to modify this Agreement or revise anything contained herein. You further agree that all modifications to this Agreement are in full force and effect immediately upon posting on the Website and that modifications or variations will replace any prior version of this Agreement unless prior versions are specifically referred to or incorporated into the latest modification or variation of this Agreement. To the extent any part or sub-part of this Agreement is held ineffective or invalid by any court of law, you agree that the prior, effective version of this Agreement shall be considered enforceable and valid to the fullest extent. You should check this page regularly to take notice of any changes we may have made, before placing an order with us.
Web Design Packages
The following constitutes our terms for Web Design packages quoted and purchased through our website, it is for new websites and website redevelopments. For other design and development work (minor edits and updates, and custom website work), please refer to those sections below.
Payment and Fees
For LCF to provide the services, you must pay all fees, charges and costs set out in the package price or quote and agree to adhere to the following payment schedule:
- Full upfront payment, or
- If you opt to pay via a payment plan subscription, these will be processed in equal instalments over the chosen time frame.
We only accept credit card payments that are processed through Stripe via our website.
Payment Plan Subscriptions
The following terms and conditions constitute the purchase and use of a website package paid for via weekly instalments.
You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles will be set depending on the type of subscription plan you select when purchasing a Subscription. At the end of each Billing Cycle, your Subscription will automatically renew under the same conditions unless cancelled. A valid payment method is required to process the payment for your subscription. You shall provide LCF with accurate and complete billing information that may include but is not limited to full name, address, state, postal or zip code, telephone number, and valid payment method information. By submitting such payment information, you automatically authorise LCF to charge all Subscription fees incurred through your account to any such payment instruments. Should automatic billing fail to occur for any reason, LCF reserves the right to terminate your access to the Service with immediate effect.
During the repayment period
Work on the website will commence immediately following receipt of the initial instalment. Upon completion of the website LCF retains sole ownership of the website until it is paid for in full. The site will be 100% fully functional and you will be given access to the site, but it will be restricted to an “editor” role. This means you can access all the content, but not the website’s themes, plugins, widgets, or settings. In short, you can work with all the content (pages, posts, etc.), but cannot change any settings. Any updates required outside the scope of the customer’s role will have to be performed by LCF (which is billable). If e-commerce is installed on your site, you will also be given the role of “shop manager” so you can manage the e-commerce section of your website and your products and orders.
As soon as the website is paid for in full you will be given unrestricted access and retain full ownership.
Should your circumstances change, you can end the payment plan early. We require notice of at least 3 business days before your next subscription payment is due to be processed to calculate your final payment figure and cancel the payment plan. Failure to give sufficient notification may require your early payout to be processed on the following subscription renewal date.
Payment Plan Cancellations
This is an agreement like any other and you will still be obligated by these terms and conditions to pay for your website as you would, were you paying for it upfront. You can cancel your web design project with us however the cancellations & refund terms as stipulated below will apply.
You are entitled to a 7-day money-back guarantee. If within 7 days of purchase, you decide your website package was not the right decision, contact us and let us know you’d like a refund.
If requested within 7 days of purchase, a 100% refund will be granted.
Refunds will not be granted more than 7 days following the date of purchase. After day 7, all payments are 100% non-refundable and the cancellations & refund terms as stipulated below will apply.
LCF considers your project as active on receipt of the full upfront payment or first instalment payment. Project completion times will be communicated to you upon booking and conditional on the client supplying all content and other required resources to complete the project. However, timeframes are not guaranteed and we will not be in breach of our obligations if we fail to meet any such timelines.
During the design process the client will need to respond to additional content and feedback requests and as such LCF cannot be held accountable for delays in completion should the client be slow to respond to these communications.
Design & Development
LCF will design the website in accordance with the package chosen. Design work above and beyond the brief or that varies from the original content structure supplied by the client and within the supplied package or quote may be requested at an additional charge (see variations below). LCF will accept minor design changes to the project before it is published. Minor design changes will not include navigation structure changes, page reconstruction, logo re-design, flash animation re-design, or any other major website features that form part of the design specifications. Minor changes may include colour changes, text or title re-design, or image placement.
Website Content, Copyrights and Trademarks
It is the client’s sole responsibility to provide all required content (text, images and other media). All images used within a website or print document must comply with your local copyright regulations. LCF is not responsible for the images and content published on the website. It is the client’s responsibility to ensure that all images, fonts, and content published on their website conform to Copyright Laws. If any of the images and content are not lawfully owned or licensed by the website owner, explicit permission to use them must be obtained by the client.
While LCF will make reasonable efforts to design a cross-platform-compatible website, compatibility with all browsers is not guaranteed. There may be third-party components such as SSL certificates, plugins, scripts, etc. involved in building your website. Although LCF will make reasonable efforts to ensure the suitability of any such component, any unforeseen limitations of third-party components are beyond our control.
Plugins, website themes and other third-party software
Initial costs will either be included in the package or quote, or it will be communicated to the client that they will be required to pay for it themselves. When developer versions of paid plugins are available this will be installed by LCF free of charge however, developer versions do not come with automatic updates or support. Updates for these plugins must either be performed by LCF or the client can purchase their own licence(s) to gain access to updates. If no developer version is available for any required paid plugins a fully licenced version will be purchased. If this is done by LCF on behalf of the client, future renewals will be the responsibility of the client and LCF’s responsibility will cease when the first subscription period has concluded.
Themes will be purchased and licenced under LCF, which will have access to updates and support for the term specified by the theme developers. When possible, an API set up so the client will continue to have access to theme updates via LCF’s licence. However, we will only guarantee this API integration for 6 months from the commencement date of your web design project. Continued use may extend beyond this time, when possible, but LCF is only obligated to provide it for the aforementioned 6-month period. Should the integration be terminated after this time, it is the client’s responsibility to purchase their own licence for the theme in question.
Once the website is complete and handed over to the client, any ongoing third-party costs are the sole responsibility of the client.
The Client shall be entitled to 2 rounds of revisions before completion of the website to request in writing that LCF is to modify the design or content elements of the website. The Client shall provide LCF with full particulars of any requested modification and such further information as they shall reasonably require.
After the 2 rounds of revisions have been used, any additional alterations will incur additional costs. LCF shall inform the Client of the estimated number of additional hours of work and any necessary alteration to the delivery time. If the Client elects to proceed with the modification within  days of receipt of such information, then the delivery schedule shall be amended in the manner indicated. If major modifications are requested after the website has been substantially completed LCF may decline to accept the additional work until after completion of and payment for the website, such additional work becoming the subject of a separate agreement.
LCF shall use all reasonable efforts to meet the initial timeframe and delivery schedule. LCF may extend the due date for any Deliverables by giving written notice to the Client. The total of all extensions shall not exceed  days.
You agree to provide us with everything that we’ll need to complete the project – including text, images, and other information – as and when we need it and in the format we request. You agree to review our work and provide feedback and approval promptly.
Should delays in supplying all content and feedback required to complete the site reach the 3-month mark (from the booking date), this will result in the project being put on hold. This means that all work completed will be archived and stored until such time as the client is ready to recommence. The original quoted price will no longer be valid and should the client wish to continue a new quote may be required which the client can either accept or reject. If rejected, our cancellation and refund policies (see below) apply. Should the “on-hold” status of the project reach another 3-month mark (so 6 months since the original booking) the project will be cancelled, all work completed will be permanently deleted and again, our cancellation and refund policies (see below) apply.
Testing shall take place either on a test site (hosted by LCF) or a site published to the World, depending on the client’s circumstances. LCF shall test the functioning of the website. If any fault or “bug” is found LCF shall undertake such further work as is necessary until the testing procedure is satisfied as to  %. When the test procedure is completed with  % compliance, LCF shall inform the Client and the Client shall test the website. Once the website has reached the proofing stage, the client must respond with any feedback and/or change requests within 7 days. The client must notify LCF of either approval as is, or their comments and/or requests for amendments as they shall reasonably judge appropriate. The process described above shall be repeated until the Client has approved (or is deemed to have approved) the website. If the Client fails to respond within the said period, they shall be deemed to have approved the website; the project will be considered complete and handed over to the client as-is.
The website will be developed and published to the client’s allocated domain name and hosting account. Interpretation by LCF of the design specification will be final. Once the website has been published on the client’s specified domain and hosting account the project is deemed complete.
LCF is not responsible for unfinished pages after publication, additional design works after publication will incur an additional hourly fee. The client also permits a credit link to be included in the footer of the site.
Cancellations & Refunds
Either party may terminate the project at any time upon giving written notice to the other in writing, via email. In the event of termination, all indemnities shall continue. Any termination of this agreement shall be without prejudice to any other rights or remedies to which a party may be entitled. All payments (full upfront, deposit, instalments, milestones or any other payments) already received are non-refundable in all circumstances and additional payment may also be required in the amount of a prorated portion of the total fees due, compensating for all hours expended on the project up to the date of termination.
Web design and development projects require extensive resources, consume our time, and incur internal expenses on top of intellectual property and education that is provided during the process which requires full compensation.
Cancellation of a design agreement, ceasing to continue with services provided by LCF, or failure to make payment releases the client of all ownership rights.
If the project is cancelled by LCF for any reason which prohibits us from completing the project, a pro-rata refund will be provided in proportion to the work completed in accordance with our rates at the time of the project booking, as such the final refund amount is at our sole discretion and is non-negotiable.
How Refunds Are Processed
Upon determining that you are entitled to a partial or full refund, we will promptly instruct our payment processor to issue it. We do not control the payment processor and will not be able to expedite any refunds. They are generally processed within 2-5 business days. If you receive a refund, that shall immediately terminate all licenses, materials and/or resources granted to you as part of the project. You shall immediately cease using the material and destroy all copies of the information and materials provided.
Free website maintenance & support after publication
LCF will provide free maintenance/updates and technical support for one month after the website has been published. After this time, any additional work and/or support is billable. Additional fees apply for any site maintenance or extra design work, subject to acceptance. A full quotation will be provided before any design or maintenance works commence.
Responsibility after publication
After publication and once the support period has expired, LCF will not perform or store backup sets of your website. It is the client’s sole responsibility to perform and store backups of their own website files and databases. LCF will also no longer store the website files used to create the site. LCF will not be held responsible for any loss of valuable files or data due to server malfunctions, account user interference, intentional or unintentional misuse, or any external interference such as hacking. Once the website has been installed and published, LCF is not responsible for any future content, changes, or technical problems that may result from updates made by the website owner or any other party. The client accepts full responsibility and absolves LCF from any responsibility for the website after publication.
Unused inclusions from the website package
Should any of the inclusions that come with your chosen package not be included in the initial build of the website, the client has 1 month to add these in from the date of website publication. After that, any unused elements are forfeited by the client and become void. They are 100% non-refundable and non-transferable.
Intellectual property ownership
Software code and graphic images owned by a third party are not affected by this agreement. During and after completion of the project and unless otherwise specified in this agreement ownership of new intellectual property shall be as follows:
- Software Work concepts belong to the Client
- Designs used in the Website belong to the Client
- Graphic images provided by LCF belong to the Client unless LCF expressly states that ownership is retained by us
- Software code written by LCF before the date of this agreement and incorporated into the website belongs to the LCF
- Code written specifically for the website belongs to the Client
- Software elements being components previously developed by LCF belong to us
LCF grants an exclusive license to the Client for all items listed above and owned by them, for use in connection with any website the Client might own or use for a period of  years. The Client may not assign this licence except by way of sale or transfer of the whole of the website.
Intellectual property rights indemnity by Client
The Client hereby agrees to indemnify LCF against all claims and costs arising:
- in any connection with the Content supplied by the Client;
- out of any failure by the Client to comply with any law;
- from a breach by the Client of this agreement;
Disclaimers and limitation of liability
The law differs from one country to another. This paragraph applies so far as the applicable law allows. All implied conditions, warranties and terms are excluded from this agreement. LCF knows nothing about the business of the Client. Accordingly, we are not responsible for:
- The instructions given by the Client in connection with the website or any issue that arises because of any work done by LCF as instructed by the Client
- The functionality or profitability of the Website as a business
- The text or graphics or other content on the website
- Compliance of the website with any law or code of practice
This paragraph (and any other paragraph which excludes or restricts the liability of LCF) also applies to the directors, officers, employees, subcontractors, agents and affiliated companies of LCF. The following provisions set out LCF’s entire liability (including any liability for the acts and omissions of its employees) to the Client in respect of:
- Any breach of his contractual obligations arising under this agreement; and
- Any representation statement or tortious act or omission including negligence arising under or in connection with this agreement.
Any act or omission on the part of LCF, falling within this paragraph shall be known as an ‘Event of Default’. LCF’s entire liability in respect of any Event of Default shall be limited to damages of an amount equal to the total price paid by the Client for the website. LCF shall not be liable to the Client in respect of any Event of Default for loss of profits goodwill or any type of special indirect or consequential loss (including loss or damage suffered by the Client as a result of an action brought by a third party) even if such loss was reasonably foreseeable or LCF had been advised of the possibility of the Client incurring the same. If several Events of Default give rise to substantially the same loss then they shall be regarded as giving rise to only one claim under this agreement. The Client hereby agrees to give LCF not less than  days in which to remedy any Event of Default hereunder. LCF shall have no liability to the Client in respect of any Event of Default unless the Client shall have served notice of it on LCF within one year of the date he became aware of the circumstances giving rise to the Event of Default or the date when he ought reasonably to have become so aware. Nothing in this paragraph shall confer any right or remedy upon the Client to which he would not otherwise be legally entitled. LCF shall not be liable to the Client for loss arising from or in connection with any representations agreements statements or undertakings made before the date of this agreement.
Website Support Agreement
The following constitutes the terms for any design and development work that is done outside of a website package.
Simple Website Edits & Support
Simple edit requests usually include things such as uploading new content, adding, or changing menu items, editing settings, pages, and posts, etc. Tasks are generally for minor edits only; they exclude major design & functionality changes as this often requires much more time and is best to be quoted separately. Work is billable in 30-minute increments. If any website edit & support requests fall outside the scope of what this service entails, you will be notified before any work commences and the work will be quoted accordingly.
Payments and fees
For LCF to provide the services, you must pay all fees, charges and costs set out in the Quote and agree to adhere to the following payment schedule:
- Work quoted below AUD $250 requires will be invoiced on completion.
- Work quoted above AUD $250 requires a 25% deposit before the commencement of any work with the remaining balance due upon completion.
Payments may be made via credit card. All payments are non-refundable once the design process has begun. LCF will not release completed works to the customer until full payment has been received.
No one likes chasing money and no one likes being chased for money, so we respectfully request that all payments are settled by their due date so we can maintain a friction-free working relationship. Should accounts become overdue, they will be subject to a late payment fee of 1.5% interest per month. This fee will be charged monthly and commence from the first month following the due date and each thereafter until the account is paid in full.
Late payment fees are non-refundable once added to an amended invoice and once a reminder notice is sent. In the event an overdue account is referred to a collection agency and/or law firm, you will be liable for all costs which would be incurred if the debt is collected in full, including legal demand costs.